{"id":2105,"date":"2021-03-24T07:25:45","date_gmt":"2021-03-24T07:25:45","guid":{"rendered":"http:\/\/localhost\/nuss\/?page_id=235"},"modified":"2025-10-03T06:03:30","modified_gmt":"2025-10-03T06:03:30","slug":"faqs","status":"publish","type":"page","link":"https:\/\/shanghaiviennainternationalhotel.com\/ja\/faqs\/","title":{"rendered":"\u3088\u304f\u3042\u308b\u8cea\u554f"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"2105\" class=\"elementor elementor-2105\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-2a96a73 elementor-section-boxed elementor-section-gap-beside-yes elementor-section-height-default elementor-section-height-default elementor-section-column-vertical-align-stretch\" data-id=\"2a96a73\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-extended\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-98ef20c\" data-id=\"98ef20c\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-97088c0 elementor-widget__width-initial elementor-invisible elementor-widget elementor-widget-text-editor\" data-id=\"97088c0\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;nussFadeInUp&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Below, you will find a list of the questions most frequently asked by our guests.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-b184647 elementor-section-gap-beside-no elementor-section-boxed elementor-section-height-default elementor-section-height-default elementor-section-column-vertical-align-stretch\" data-id=\"b184647\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-extended\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-1d49749\" data-id=\"1d49749\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-b986a9e elementor-invisible elementor-widget elementor-widget-nuss-heading\" data-id=\"b986a9e\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;nussFadeInUp&quot;}\" data-widget_type=\"nuss-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"nuss-modern-heading\">\r\n\t\t\t\r\n\t\t\t\t\t\t<div class=\"heading-primary-wrap\">\r\n\t\t\t\t<h4 class=\"heading-primary elementor-heading-title\">FAQ'S<\/h4>\t\t\t<\/div>\r\n\t\t\r\n\t\t\t\t\t\t<div class=\"heading-divider-wrap\">\r\n\t\t\t\t<div class=\"heading-divider\" style=\"left: 0px;top: 6px\"><\/div>\r\n\t\t\t<\/div>\r\n\t\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-50f0733 elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"50f0733\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;nussFadeInUp&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Questions &amp; Answers<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2aee4a2 elementor-widget elementor-widget-text-editor\" data-id=\"2aee4a2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h3><strong data-spm-anchor-id=\"a2ty_o01.29997173.0.i46.19eec9217t1U2V\">1. How far is the hotel from Shanghai Pudong International Airport (PVG)?<\/strong><\/h3><p>Approximately <strong>8\u201310 minutes by car<\/strong> (about 6\u20138 km). The hotel offers a <strong>\u7121\u6599\u306e\u7a7a\u6e2f\u30b7\u30e3\u30c8\u30eb\u30b5\u30fc\u30d3\u30b9<\/strong> (subject to schedule and availability).<\/p><div class=\"my-2\">\u00a0<\/div><h3><strong>2. Does the hotel provide a free airport shuttle?<\/strong><\/h3><p>Yes. Guests can request the <strong>free shuttle service<\/strong> to\/from Pudong Airport. Advance reservation is recommended\u2014contact the front desk upon booking or arrival.<\/p><div class=\"my-2\">\u00a0<\/div><h3><strong>3. What are the check-in and check-out times?<\/strong><\/h3><p>Check-in: <strong>14:00 (2:00 PM)<\/strong><br \/>Check-out: <strong>12:00 (noon)<\/strong><br \/>Early check-in or late check-out may be available upon request and subject to availability.<\/p><div class=\"my-2\">\u00a0<\/div><h3><strong>4. Is Wi-Fi available, and is it free?<\/strong><\/h3><p>Yes. <strong>Complimentary high-speed Wi-Fi<\/strong> is available in all guest rooms and public areas.<\/p><div class=\"my-2\">\u00a0<\/div><h3><strong>5. Does the hotel have a restaurant? What are the dining options?<\/strong><\/h3><p>Yes. The on-site restaurant serves a <strong>\u6bce\u65e5\u306e\u671d\u98df\u30d3\u30e5\u30c3\u30d5\u30a7<\/strong> with Chinese and Western options, plus \u00e0 la carte lunch and dinner featuring local and international dishes.<\/p><div class=\"my-2\">\u00a0<\/div><h3><strong>6. Are the rooms soundproofed?<\/strong><\/h3><p>Yes. Guest rooms feature <strong>double-glazed, soundproof windows<\/strong> to minimize noise from nearby roads or airport activity\u2014ideal for rest after long flights.<\/p><div class=\"my-2\">\u00a0<\/div><h3><strong>7. Is the hotel suitable for business travelers?<\/strong><\/h3><p>Absolutely. The hotel offers a <strong>business center<\/strong>, meeting rooms, ergonomic work desks in rooms, 24\/7 front desk, and proximity to the <strong>\u4e0a\u6d77\u81ea\u7531\u8cbf\u6613\u533a<\/strong>.<\/p><div class=\"my-2\">\u00a0<\/div><h3><strong>8. Can I request a non-smoking room?<\/strong><\/h3><p>All rooms at Vienna International Hotel are <strong>100% non-smoking<\/strong>. Smoking is only permitted in designated outdoor areas.<\/p><div class=\"my-2\">\u00a0<\/div><h3><strong>9. Is parking available? Is it free?<\/strong><\/h3><p>Yes. <strong>Free on-site parking<\/strong> is available for hotel guests.<\/p><div class=\"my-2\">\u00a0<\/div><h3><strong>10. What languages do the staff speak?<\/strong><\/h3><p>Staff typically speak <strong>\u4e2d\u56fd\u8a9e\u3068\u82f1\u8a9e<\/strong>. Some team members may also assist with basic phrases in other languages.<\/p><div class=\"my-2\">\u00a0<\/div><h3><strong>11. How do I get to downtown Shanghai or the city center from the hotel?<\/strong><\/h3><p>The easiest options are:<\/p><ul dir=\"auto\"><li><strong>\u30bf\u30af\u30b7\u30fc<\/strong> (~30\u201340 minutes to Lujiazui or People\u2019s Square)<\/li><li><strong>\u5730\u4e0b\u92442\u53f7\u7dda<\/strong> (nearest station: Guanglan Road or East Huaxia Road\u2014approx. 10\u201315 min by taxi)<\/li><li>Hotel can assist with <strong>Didi (Chinese ride-hailing) or taxi bookings<\/strong>.<\/li><\/ul><div class=\"my-2\">\u00a0<\/div><h3><strong>12. Is breakfast included in the room rate?<\/strong><\/h3><p>It depends on your booking package. Many rates include <strong>complimentary breakfast for two<\/strong>\u2014please check your reservation details or ask at booking.<\/p><div class=\"my-2\">\u00a0<\/div><h3><strong>13. Are there laundry or dry-cleaning services?<\/strong><\/h3><p>Yes. <strong>Laundry and dry-cleaning services<\/strong> are available (fees apply; turnaround typically 24 hours).<\/p><div class=\"my-2\">\u00a0<\/div><h3><strong>14. Can I store my luggage before check-in or after check-out?<\/strong><\/h3><p>Yes. The hotel provides <strong>\u7121\u6599\u306e\u8377\u7269\u9810\u304b\u308a<\/strong> at the front desk.<\/p><div class=\"my-2\">\u00a0<\/div><h3><strong>15. Is the hotel pet-friendly?<\/strong><\/h3><p>No. <strong>Pets are not allowed<\/strong>, except for certified service animals (with prior approval).<\/p><div class=\"my-2\">\u00a0<\/div><h3><strong>16. What payment methods are accepted?<\/strong><\/h3><p>The hotel accepts <strong>major credit cards<\/strong> (Visa, Mastercard, UnionPay) and <strong>cash (CNY)<\/strong>. Alipay and WeChat Pay may also be available\u2014confirm at check-in.<\/p><div class=\"my-2\">\u00a0<\/div><h3><strong>17. Is there a gym or swimming pool?<\/strong><\/h3><p>The hotel does <strong>not have a gym or pool<\/strong>, as it is designed primarily for transit and business stays with a focus on efficiency and comfort.<\/p><div class=\"my-2\">\u00a0<\/div><h3><strong>18. How do I contact the hotel for reservations or inquiries?<\/strong><\/h3><ul dir=\"auto\"><li><strong>Phone<\/strong>:\u00a0<span class=\"hotelContact_real-tel-text__3lcAp\" dir=\"ltr\">+86-21-58389888-0<\/span><\/li><li><strong>Website<\/strong>: <a href=\"https:\/\/shanghaiviennainternationalhotel.com\/ja\/%e3%81%8a%e5%95%8f%e3%81%84%e5%90%88%e3%82%8f%e3%81%9b\/\" target=\"_blank\" rel=\"nofollow noopener\">https:\/\/shanghaiviennainternationalhotel.com\/contact-us <\/a><\/li><\/ul><div class=\"my-2\">\u00a0<\/div><h3><strong>19. Is the surrounding area safe and walkable?<\/strong><\/h3><p>The hotel is in a <strong>safe, well-lit business\/industrial zone<\/strong>. However, it\u2019s <strong>not a tourist or shopping district<\/strong>\u2014most guests use transport to reach attractions. Walking is limited to nearby convenience stores or offices.<\/p><div class=\"my-2\">\u00a0<\/div><h3><strong>20. Can I book long-term stays or corporate rates?<\/strong><\/h3><p data-spm-anchor-id=\"a2ty_o01.29997173.0.i47.19eec9217t1U2V\">Yes. The hotel offers <strong>discounted rates for extended stays<\/strong> \u305d\u3057\u3066 <strong>corporate booking programs<\/strong>. Contact the reservations team directly for tailored solutions.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-2b984933 elementor-section-stretched elementor-section-boxed elementor-section-gap-beside-yes elementor-section-height-default elementor-section-height-default elementor-section-column-vertical-align-stretch\" data-id=\"2b984933\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;stretch_section&quot;:&quot;section-stretched&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-extended\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-37e076c6\" data-id=\"37e076c6\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-12b1f1d5 elementor-widget elementor-widget-nuss-heading\" data-id=\"12b1f1d5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"nuss-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"nuss-modern-heading\">\r\n\t\t\t\t\t\t<div class=\"heading-secondary-wrap\">\r\n\t\t\t\t<h3 class=\"heading-secondary elementor-heading-title\">\u5229\u7528\u53ef\u80fd\u304b\u78ba\u8a8d <\/h3>\t\t\t<\/div>\r\n\t\t\r\n\t\t\t\r\n\t\t\t\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7a182129 elementor-widget elementor-widget-text-editor\" data-id=\"7a182129\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<iframe border=\"0\" src=\"https:\/\/www.trip.com\/partners\/ad\/S5700095?Allianceid=4590391&#038;SID=263747114&#038;trip_sub1=\" style=\"width:1200px;height:180px\" frameborder=\"0\" scrolling=\"no\" id=\"S5700095\"><\/iframe>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Below, you will find a list of the questions most frequently asked by our guests. FAQ&#8217;S Questions &amp; Answers 1. How far is the hotel from Shanghai Pudong International Airport (PVG)? Approximately 8\u201310 minutes by car (about 6\u20138 km). The hotel offers a complimentary airport shuttle service (subject to schedule and availability). \u00a0 2. Does the hotel provide a free airport shuttle? Yes. Guests can request the free shuttle service to\/from Pudong Airport. Advance reservation is recommended\u2014contact the front desk upon booking or arrival. \u00a0 3. What are the check-in and check-out times? Check-in: 14:00 (2:00 PM)Check-out: 12:00 (noon)Early check-in or late check-out may be available upon request and subject [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-2105","page","type-page","status-publish","hentry","post-no-thumbnail"],"_links":{"self":[{"href":"https:\/\/shanghaiviennainternationalhotel.com\/ja\/wp-json\/wp\/v2\/pages\/2105","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/shanghaiviennainternationalhotel.com\/ja\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/shanghaiviennainternationalhotel.com\/ja\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/shanghaiviennainternationalhotel.com\/ja\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/shanghaiviennainternationalhotel.com\/ja\/wp-json\/wp\/v2\/comments?post=2105"}],"version-history":[{"count":0,"href":"https:\/\/shanghaiviennainternationalhotel.com\/ja\/wp-json\/wp\/v2\/pages\/2105\/revisions"}],"wp:attachment":[{"href":"https:\/\/shanghaiviennainternationalhotel.com\/ja\/wp-json\/wp\/v2\/media?parent=2105"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}