{"id":2105,"date":"2021-03-24T07:25:45","date_gmt":"2021-03-24T07:25:45","guid":{"rendered":"http:\/\/localhost\/nuss\/?page_id=235"},"modified":"2025-10-03T06:03:30","modified_gmt":"2025-10-03T06:03:30","slug":"faqs","status":"publish","type":"page","link":"https:\/\/shanghaiviennainternationalhotel.com\/de\/faqs\/","title":{"rendered":"FAQs"},"content":{"rendered":"
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Below, you will find a list of the questions most frequently asked by our guests.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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FAQ'S<\/h4>\t\t\t<\/div>\r\n\t\t\r\n\t\t\t\t\t\t
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Questions & Answers<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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1. How far is the hotel from Shanghai Pudong International Airport (PVG)?<\/strong><\/h3>

Approximately 8\u201310 minutes by car<\/strong> (about 6\u20138 km). The hotel offers a kostenloser Flughafen-Shuttleservice<\/strong> (subject to schedule and availability).<\/p>

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2. Does the hotel provide a free airport shuttle?<\/strong><\/h3>

Yes. Guests can request the free shuttle service<\/strong> to\/from Pudong Airport. Advance reservation is recommended\u2014contact the front desk upon booking or arrival.<\/p>

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3. What are the check-in and check-out times?<\/strong><\/h3>

Check-in: 14:00 (2:00 PM)<\/strong>
Check-out: 12:00 (noon)<\/strong>
Early check-in or late check-out may be available upon request and subject to availability.<\/p>

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4. Is Wi-Fi available, and is it free?<\/strong><\/h3>

Yes. Complimentary high-speed Wi-Fi<\/strong> is available in all guest rooms and public areas.<\/p>

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5. Does the hotel have a restaurant? What are the dining options?<\/strong><\/h3>

Yes. The on-site restaurant serves a t\u00e4gliches Fr\u00fchst\u00fccksbuffet<\/strong> with Chinese and Western options, plus \u00e0 la carte lunch and dinner featuring local and international dishes.<\/p>

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6. Are the rooms soundproofed?<\/strong><\/h3>

Yes. Guest rooms feature double-glazed, soundproof windows<\/strong> to minimize noise from nearby roads or airport activity\u2014ideal for rest after long flights.<\/p>

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7. Is the hotel suitable for business travelers?<\/strong><\/h3>

Absolutely. The hotel offers a business center<\/strong>, meeting rooms, ergonomic work desks in rooms, 24\/7 front desk, and proximity to the Freihandelszone Shanghai<\/strong>.<\/p>

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8. Can I request a non-smoking room?<\/strong><\/h3>

All rooms at Vienna International Hotel are 100% non-smoking<\/strong>. Smoking is only permitted in designated outdoor areas.<\/p>

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9. Is parking available? Is it free?<\/strong><\/h3>

Yes. Free on-site parking<\/strong> is available for hotel guests.<\/p>

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10. What languages do the staff speak?<\/strong><\/h3>

Staff typically speak Mandarin und Englisch<\/strong>. Some team members may also assist with basic phrases in other languages.<\/p>

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11. How do I get to downtown Shanghai or the city center from the hotel?<\/strong><\/h3>

The easiest options are:<\/p>