At Vienna International Hotel (Shanghai Pudong Airport Free Trade Zone), located at No. 566 Shiwan 6th Road, Pudong New Area, Shanghai, China, we believe that true hospitality lies not just in where you stay—but in how seamlessly your every need is anticipated and met. Designed for the modern global traveler—whether you’re a business executive navigating the fast-paced Free Trade Zone, an international guest with an early flight from Pudong Airport, or a solo traveler seeking comfort amid transit—our comprehensive suite of services is engineered to eliminate friction, elevate convenience, and deliver peace of mind at every touchpoint.

From the moment you consider your stay to the moment you depart, our 24/7 guest-centric services ensure a smooth, stress-free experience. One of our most valued offerings is the complimentary airport shuttle service to and from Shanghai Pudong International Airport (PVG). Operating on a scheduled basis with on-demand flexibility, this shuttle—paired with real-time coordination from our front desk—means you’ll never face the uncertainty of last-minute taxi searches or ride-hailing delays. Simply notify us of your flight details, and we’ll handle the rest.

Inside the hotel, round-the-clock support is guaranteed. Our 24-hour front desk and concierge team are fluent in both Mandarin and English, trained to assist with everything from urgent printing requests and local transportation bookings to restaurant recommendations and visa-related inquiries. Need a same-day laundry service? Require a wake-up call for a 5 a.m. departure? Our staff respond with professionalism, warmth, and efficiency—because we understand that in travel, timing is everything.

For business travelers, our services extend beyond the room. The hotel features a fully equipped business center with high-speed internet, printing, scanning, and secretarial support. Complimentary ultra-fast Wi-Fi blankets every corner of the property—including guest rooms, meeting spaces, and public areas—ensuring uninterrupted connectivity for virtual meetings, file transfers, or remote work. Should you need to host a client or conduct a team briefing, our flexible meeting rooms come with AV equipment, video conferencing capabilities, and customizable catering, all supported by an on-site events coordinator.

Guest comfort is further enhanced by practical yet thoughtful amenities: complimentary luggage storage for early arrivals or late departures, free on-site parking for those arriving by car, and soundproofed, non-smoking rooms designed for restful sleep even after the longest journeys. Every room includes an ergonomic workstation, premium bedding, and climate control—transforming your stay into a personal retreat that supports both productivity and relaxation.

Recognizing the diverse needs of international guests, we also offer multilingual assistance, currency exchange guidance, and seamless integration with local services such as Didi (China’s ride-hailing app) and metro access support. While the hotel is situated in a professional business district—not a tourist zone—our team ensures you’re never isolated, helping you connect effortlessly to Shanghai’s cultural landmarks, shopping centers, or financial hubs when needed.

Importantly, all services are delivered with the Vienna Hotel Group’s signature philosophy: blending European standards of order, elegance, and reliability with deep respect for Chinese hospitality traditions. The result is a service culture that feels both globally familiar and locally attuned—precise yet personable, efficient yet empathetic.

Whether you’re staying for one night between flights or managing a week-long project in Pudong, the services at Vienna International Hotel (Shanghai Pudong Airport Free Trade Zone) are designed to make your journey smoother, smarter, and more comfortable. Because at our core, we don’t just provide a place to sleep—we provide a trusted partner in your travel experience.

Let us take care of the details, so you can focus on what matters most.